Computer support
PC, laptop and Mac help without detours
Reliable computer support in Heppenheim
Computer support in Heppenheim for home, home office and businesses
On-site in Heppenheim.Or quickly via remote support.
ComputerHilfe.city supports people and businesses in Heppenheim, Hessen with clear, dependable computer help via secure remote assistance and scheduled on-site service when appropriate.
- Support throughout Heppenheim and nearby areas up to 30 km
- Personal advice instead of a call centre
- Experience since 1989 & state-qualified
Mobile / WhatsAppShow phone
For quick questions or appointment coordination.
Heppenheim
Your local computer support.
Personal. Reliable.
Since 1989.
Security
Check viruses, malware and suspicious messages
Wi-Fi & router
Fix connection issues and improve internet
Help for businesses
Also for offices, practices and companies
Since 1989
Many years of experience with everyday technology problems.
For all age groups
Explained patiently – easy to understand even without technical background.
State-qualified
Qualification from IT Schule Stuttgart – visible, verified and trustworthy.
PC repair, Mac® & IT service in Heppenheim
More than 95% of requests can now be solved immediately, quickly and easily via remote support. If an on-site appointment makes more sense, we can also arrange a visit directly at your location.
On-site appointments always include free travel – since 1989 ✓
- PC & Mac® help on-site or via remote support – from 17.25 EUR
- PC / notebook / Mac® repair or cost-effective upgrade
- Smartphone service & repair
- IT support for businesses in Heppenheim
- Data recovery & backup
- Virus, Trojan & malware removal
- Creation of professional websites
- Network / server – setup, configuration & maintenance
- Smartphone, PC/notebook & Mac® training – from 17.25 EUR
- Creation or supply of PCs / notebooks
- Custom software development
- Cost-effective software sourcing
Qualification from IT Schule Stuttgart
Visible, verified and trustworthy.
ComputerHilfe.city has been helping people with computer and IT problems since 1989. You get clear explanations, transparent pricing and a solution that fits your situation – for private clients, families, self-employed professionals and businesses.
Private clients
Remote support – economical and direct17.25 EUR / 15 minutes remote support
79.00 EUR / hour on-site;Free travel
For households, families, seniors, home offices and personal devices.
Business clients
Remote support – economical and direct22.25 EUR / 15 minutes remote support
99.00 EUR / hour on-site;Free travel
For companies, offices, practices, agencies, law firms and self-employed professionals.
Surcharges & appointment changes
Night surcharge: Valid from 10:00 pm to 6:00 am. A surcharge of EUR 49 per hour is added to the normal hourly rate.
Cancellations: Free up to 24 hours before the appointment. For later cancellations, we charge one hour for on-site appointments and 15 minutes for remote-support appointments because the reserved slot can no longer be reassigned at short notice.
Where we help on-site
On-site appointments are available throughout Heppenheim and in the surrounding region up to 30 km by arrangement.
Kernstadt
Kirschhausen
Hambach
Erbach
Sonderbach
Bensheim
Of course throughout Heppenheim and within a radius of up to 30 km
Common PC, Mac®, Wi-Fi & IT problems in Heppenheim
From slow PCs and Macs® and Wi-Fi or printer problems to macOS, Windows, email, software and backups: typical IT issues where we can often help quickly in Heppenheim.
- home-office setups with notebooks, VPN, routers, telephony and printers
- Outlook, email, calendars and synchronisation
- Smartphone setup, photo backup and device migration
- Wi-Fi, routers, mesh systems and connection problems
- Apple Mac®, MacBook, setup and data migration
- Websites, domains, email mailboxes and maintenance
- Backups, NAS, cloud backup and data recovery
- Office, PDF, browsers and software setup
- Printers, scanners and devices on the network
- Notebook upgrades with SSD or memory
Computer support nearby
Explore our active computer-support location pages for nearby towns and regions around Heppenheim. Each page contains local information about PC help, IT service, remote support and, where available, on-site appointments.
Personal local support
Your personal contacts in Heppenheim
Direct contacts for on-site appointments and regional IT questions.
Regional contact
Herr Kilic
Also available for remote supportPhone: Show phone
Call our office and ask for “Herr Kilic” – we will connect you directly.
WindowsMac/AppleSoftwareHardwareServerRepairSmartphoneSecurityPrinterInternet uvm.
Regional contact
Herr Dzafic
Also available for remote supportPhone: Show phone
Call our office and ask for “Herr Dzafic” – we will connect you directly.
WindowsMac/AppleLinuxSoftwareHardwareServerRepairSecurityPrinterInternet uvm.
Request support directly
Request now – free & without obligation!
Briefly describe what you need help with. We will contact you to arrange remote support, a callback or an on-site appointment in Heppenheim.
Digital for Heppenheim
Your personal remote support experts for Heppenheim
Direct contacts for remote support without travel – fast, secure and online.
Remote support expert
Alexander Knüppel
Phone: Show phone
Call our office and ask for “Alexander Knüppel” – we will connect you directly.
PCMac/AppleWindowsLinuxSoftwareHardwareSecurityPrinterRepairInternet uvm.
Remote support expert
Dennis Schneider
Phone: Show phone
Call our office and ask for “Dennis Schneider” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Dominik Pleger
Phone: Show phone
Call our office and ask for “Dominik Pleger” – we will connect you directly.
Apple ExpertWindowsSoftwareTrainingSecurityPrintersInternetTelecommunications uvm.
Remote support expert
Eugen Harder
Phone: Show phone
Call our office and ask for “Eugen Harder” – we will connect you directly.
MS 365Domain and HostingWordPressEmail and ExchangeAppleLinuxNetwork SecurityOpen Source Products uvm.
Remote support expert
Herr Ismail
Phone: Show phone
Call our office and ask for “Herr Ismail” – we will connect you directly.
PCMacWindowsAppleSoftwareHardwareComputer RepairSecurityPrintersInternet uvm.
Remote support expert
Herr Tim Müller
Phone: Show phone
Call our office and ask for “Herr Tim Müller” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Herr Tsanko
Phone: Show phone
Call our office and ask for “Herr Tsanko” – we will connect you directly.
WindowsAndroidSoftwareHardwareSecurityPrinterInternetEmailOptimizationTroubleshooting uvm.
Remote support expert
Jacques Vitense
Phone: Show phone
Call our office and ask for “Jacques Vitense” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrintersRepairInternetSmartphone uvm.
Remote support expert
Leon Schumann
Phone: Show phone
Call our office and ask for “Leon Schumann” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Rocco Pfeifer
Phone: Show phone
Call our office and ask for “Rocco Pfeifer” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareServerSecurityPrinterRepairInternet uvm.
Remote support expert
Tobias Blunck
Phone: Show phone
Call our office and ask for “Tobias Blunck” – we will connect you directly.
HardwareSoftwareProgrammingPC/WindowsMac/AppleSmartphonePrintersInternetRepairs, uvm.
Connect securely
Remote support software
Choose the right remote support software for your system.
Good to know
Frequently asked questions
Do you help private clients and businesses in Heppenheim?
Yes. We help private clients, self-employed professionals, home offices, practices, law firms and businesses of different sizes.
Which IT services are available in Heppenheim?
We help with PC and Mac® issues, repairs, upgrades, Wi-Fi, networks, printers, email, Office, smartphones, data recovery, backups, malware, NAS, servers and cloud access.
Do you offer on-site service and remote support in Heppenheim?
Yes. Many issues can be solved quickly via remote support. If an on-site visit makes more sense, an appointment can be arranged within the stated service area.
Do you also help in the listed districts and nearby places?
Yes. The listed places are part of the regional service area. Exact on-site availability depends on the address and appointment; remote support is available independently of travel.