On-site PC help & Mac® help or remote support
Fast assistance for urgent issues with Windows PCs, Apple Mac®, notebooks and all-in-one systems – directly at your location or securely via remote support.
Services
ComputerHilfe.city has provided professional computer support since 1989. We work for private clients, self-employed professionals and businesses – on-site and via remote support, with clear communication and understandable solutions.
PC / notebook / Mac® repair or cost-effective upgrades
Fault diagnosis, replacement of defective components, SSD upgrades, memory expansion and technical optimisation for noticeably better performance and reliability.
Smartphone service & repair
Support with setup issues, data migration, synchronisation, updates, configuration and common errors related to smartphones and mobile working.
Phone system installation & configuration
Planning, setup and adjustment of modern telephony solutions for home office, sole traders and small to medium-sized businesses.
Data recovery and backup
Professional assistance with deleted files, defective storage media and the setup of reliable backup and data protection concepts.
Virus, Trojan & malware removal
Thorough clean-up of compromised systems, security checks and hardening so your computer works reliably and safely again.
Creation of professional websites
Serious websites for service providers, self-employed professionals and businesses – fast, mobile-friendly, SEO-focused and technically clean.
Network / server setup, configuration & maintenance
Structured network support, Wi-Fi optimisation, server setup, user management and ongoing maintenance for stable IT operations.
Smartphone, PC / notebook and Mac® training
Clear and practical training for beginners and advanced users – personal, understandable and matched to your level of knowledge.
Supply and setup of PCs / notebooks
Individual advice, sourcing and configuration of suitable computer and notebook solutions for private clients, home offices and businesses.
Software development
Development of smaller custom software solutions, automations and technical adjustments for recurring workflows.
Cost-effective software sourcing
Advice on suitable software, sensible licensing models and economical procurement options – transparent, understandable and needs-based.