Computer support
PC, laptop and Mac help without detours
Reliable computer support in Switzerland via remote support
Computer support in Switzerland for home, home office and businesses
Secure remote support.No travel time.
ComputerHilfe.city supports private users and businesses in Switzerland through remote assistance – from Windows and Mac® to Wi-Fi, email and backups. Its multilingual approach suits a country where German, French, Italian and Romansh belong together.
- Secure remote support without travel time
- Personal advice instead of a call centre
- Experience since 1989 & state-qualified
Mobile / WhatsAppShow phone
For quick questions or appointment coordination.
Switzerland
Your computer support via remote assistance.
Personal. Secure. Reliable.
Since 1989.
Security
Check viruses, malware and suspicious messages
Wi-Fi & router
Fix connection issues and improve internet
Help for businesses
Also for offices, practices and companies
Additional services
Our featured services
Discover selected IT services – practical, transparent and tailored to your needs.
Starlink® – remote advice on plans, equipment and setup
Advice on Starlink® plans, equipment and preparing the setup – no on-site installation in this region.
Learn more →Since 1989
Many years of experience with everyday technology problems.
For all age groups
Explained patiently – easy to understand even without technical background.
State-qualified
Qualification from IT Schule Stuttgart – visible, verified and trustworthy.
PC repair, Mac® & IT service in Switzerland
More than 95% of requests can now be solved immediately, quickly and easily via remote support. In this area, support is currently provided exclusively via remote support – with no travel time.
- PC & Mac® support by remote assistance
- PC / notebook / Mac® repair or affordable upgrade
- Smartphone service & repair
- IT support for private clients & businesses in Switzerland
- Data recovery & backup
- Remove viruses, Trojans & malware
- Professional website creation
- Network / server – setup, configuration & maintenance
- Smartphone, PC/notebook & Mac® training – from 17.25 EUR
- Buy computers, notebooks & custom PCs
- Custom software development
- Cost-effective software sourcing
- Internet and telephone plans
- Starlink® – remote advice on plans, equipment and setup
- German TV – remote advice with or without internet
Qualification from IT Schule Stuttgart
Visible, verified and trustworthy.
ComputerHilfe.city has been helping people with computer and IT problems since 1989. You get clear explanations, transparent pricing and a solution that fits your situation – for private clients, families, self-employed professionals and businesses.
IT service, PC help & Mac® support in Switzerland
ComputerHilfe.city supports private clients, seniors, families, home offices, self-employed professionals, practices, law firms, agencies and businesses in Switzerland with both typical and more complex IT issues. This includes Windows PCs, Apple Mac®, MacBook®, notebooks, smartphones, printers, routers, Wi-Fi, email accounts, Office applications, backups, data recovery, malware removal, trojan checks, software errors and technical questions related to professional websites. For clients in Switzerland, the focus is on fast and secure remote assistance. Requests from Zurich, Basel, Bern, Lucerne, St. Gallen, Winterthur, Zug, Lausanne, Geneva and other regions can be handled conveniently online.
Computer support in Zurich, Basel, Bern, Lucerne and across Switzerland
Whether you need computer support in Zurich, PC help in Basel, Mac® support in Bern, IT service in Lucerne, remote assistance in St. Gallen, notebook help in Winterthur, email support in Zug, Wi-Fi help in Lausanne or printer support in Geneva: ComputerHilfe.city is a reliable point of contact for clients in Switzerland when technical issues need to be solved quickly and clearly. Requests from Aargau, Thurgau, Solothurn, Schaffhausen, Graubünden, Ticino, Valais and Vaud are also handled professionally via remote support. This gives private clients, self-employed professionals and business clients in Switzerland professionally coordinated IT support for home offices, holiday properties, law firms, practices and small, medium-sized and large companies.
Secure remote support & personal service
With remote support, you can see every step directly on your screen and remain in control. ComputerHilfe.city can set up email programs, connect printers, analyse Wi-Fi issues, fix Office errors, check browsers and updates, remove malware, configure backups and make slow computers usable again – without travel time and usually much faster than a traditional on-site appointment. ComputerHilfe.city combines experience since 1989 with modern remote support, clear communication and fair billing. Especially for computer issues in Switzerland, support should not only work technically but also be explained in an understandable way. That is why you receive structured diagnostics, concrete solution steps and transparent pricing for private and business IT topics.
Private clients
Remote support – economical and direct17.25 EUR / 15 minutes remote support
For households, families, seniors, home offices and personal devices.
Business clients
Remote support – economical and direct22.25 EUR / 15 minutes remote support
For companies, offices, practices, agencies, law firms and self-employed professionals.
Surcharges & appointment changes
Night surcharge: Valid from 10:00 pm to 6:00 am. A surcharge of EUR 49 per hour is added to the normal hourly rate.
Cancellations: Free up to 24 hours before the appointment. For later cancellations, we charge one hour for on-site appointments and 15 minutes for remote-support appointments because the reserved slot can no longer be reassigned at short notice.
Where we help via remote support
Computer support in Switzerland is provided securely via remote support. The listed places show the regional focus of this location page.
Zurich
Basel
Bern
Lucerne
St. Gallen
Winterthur
Zug
Lausanne
Geneva
Remote support without travel time
Common PC, Mac®, Wi-Fi & IT problems in Switzerland
From slow PCs and Wi-Fi or printer problems to email, software and backups: typical IT issues where we can often help quickly.
- Windows will not start or is running unusually slowly
- Mac® and macOS issues with updates or applications
- Wi-Fi dropouts and weak signal in an apartment or chalet
- Setting up the router and securing the home network
- Printer is not detected or prints incorrectly
- Email and Office issues with accounts, attachments or synchronisation
- Backing up photos, documents and business files
- Phishing, malware and suspicious security alerts
- Connecting a smartphone to a computer, cloud or email
- Home office, VPN and guest Wi-Fi for a holiday home or small business
Computer support nearby
Our remote support is available nationwide. The listed cities show key regional hubs; support is of course also available outside these locations.
More locations are available in the locations overview.
Request support directly
Request now – free & without obligation!
Briefly describe what you need help with. We will contact you to arrange secure remote support or a callback in Switzerland.
Digital for Switzerland
Your personal remote support experts for Switzerland
Direct contacts for remote support without travel – fast, secure and online.
Remote support expert
Alexander Knüppel
Phone: Show phone
Call our office and ask for “Alexander Knüppel” – we will connect you directly.
PCMac/AppleWindowsLinuxSoftwareHardwareSecurityPrinterRepairInternet uvm.
Remote support expert
Dennis Schneider
Phone: Show phone
Call our office and ask for “Dennis Schneider” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Dominik Pleger
Phone: Show phone
Call our office and ask for “Dominik Pleger” – we will connect you directly.
Apple ExpertWindowsSoftwareTrainingSecurityPrintersInternetTelecommunications uvm.
Remote support expert
Eugen Harder
Phone: Show phone
Call our office and ask for “Eugen Harder” – we will connect you directly.
MS 365Domain and HostingWordPressEmail and ExchangeAppleLinuxNetwork SecurityOpen Source Products uvm.
Remote support expert
Herr Dzafic
Phone: Show phone
Call our office and ask for “Herr Dzafic” – we will connect you directly.
WindowsMac/AppleLinuxSoftwareHardwareServerRepairSecurityPrinterInternet uvm.
Remote support expert
Herr Ismail
Phone: Show phone
Call our office and ask for “Herr Ismail” – we will connect you directly.
PCMacWindowsAppleSoftwareHardwareComputer RepairSecurityPrintersInternet uvm.
Remote support expert
Herr Kilic
Phone: Show phone
Call our office and ask for “Herr Kilic” – we will connect you directly.
WindowsMac/AppleSoftwareHardwareServerRepairSmartphoneSecurityPrinterInternet uvm.
Remote support expert
Herr Tim Müller
Phone: Show phone
Call our office and ask for “Herr Tim Müller” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Herr Tsanko
Phone: Show phone
Call our office and ask for “Herr Tsanko” – we will connect you directly.
WindowsAndroidSoftwareHardwareSecurityPrinterInternetEmailOptimizationTroubleshooting uvm.
Remote support expert
Jacques Vitense
Phone: Show phone
Call our office and ask for “Jacques Vitense” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrintersRepairInternetSmartphone uvm.
Remote support expert
Leon Schumann
Phone: Show phone
Call our office and ask for “Leon Schumann” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Rocco Pfeifer
Phone: Show phone
Call our office and ask for “Rocco Pfeifer” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareServerSecurityPrinterRepairInternet uvm.
Remote support expert
Tobias Blunck
Phone: Show phone
Call our office and ask for “Tobias Blunck” – we will connect you directly.
HardwareSoftwareProgrammingPC/WindowsMac/AppleSmartphonePrintersInternetRepairs, uvm.
Connect securely
Remote support software
Choose the right remote support software for your system.
Regional IT partner wanted
On-site partner wanted for Switzerland
We currently provide professional remote support only in Switzerland. For future on-site service, we are looking for a reliable IT service provider or experienced computer technician based directly in the region.
- Direct regional presence instead of long travel distances
- Experience with PCs, Mac®, networks and common customer issues
- Reliable, friendly and transparent customer service
Good to know
Frequently asked questions
Do you help private clients and businesses in Switzerland?
Yes. We help private clients, self-employed professionals, home offices, practices, law firms and businesses of different sizes.
Which IT services are available in Switzerland?
Via remote support we help with PC and Mac® issues, Windows, email, Office, browsers, software, malware, backups, cloud access, VPN, NAS, server access, printers, Wi-Fi and network issues.
How do you provide computer support in Switzerland?
Support for this location is currently provided via secure remote assistance. On-site appointments cannot be booked here.
Do you also help in the listed districts and nearby places?
Yes. The listed places are supported via secure remote assistance without travel time.