Computer support
PC, laptop and Mac help without detours
Reliable computer support in Austria via remote support
Computer support in Austria for home, home office and businesses
Secure remote support.No travel time.
For individuals and small businesses in Austria, ComputerHilfe.city provides clear remote support for PC, Mac®, Wi-Fi and IT issues—from everyday technology in the Danube region to digital workplaces in the Alpine region, without on-site service.
- Secure remote support without travel time
- Personal advice instead of a call centre
- Experience since 1989 & state-qualified
Mobile / WhatsAppShow phone
For quick questions or appointment coordination.
Austria
Your computer support via remote assistance.
Personal. Secure. Reliable.
Since 1989.
Security
Check viruses, malware and suspicious messages
Wi-Fi & router
Fix connection issues and improve internet
Help for businesses
Also for offices, practices and companies
Additional services
Our featured services
Discover selected IT services – practical, transparent and tailored to your needs.
Starlink® – remote advice on plans, equipment and setup
Advice on Starlink® plans, equipment and preparing the setup – no on-site installation in this region.
Learn more →Since 1989
Many years of experience with everyday technology problems.
For all age groups
Explained patiently – easy to understand even without technical background.
State-qualified
Qualification from IT Schule Stuttgart – visible, verified and trustworthy.
PC repair, Mac® & IT service in Austria
More than 95% of requests can now be solved immediately, quickly and easily via remote support. In this area, support is currently provided exclusively via remote support – with no travel time.
- PC & Mac® support by remote assistance
- PC / notebook / Mac® repair or affordable upgrade
- Smartphone service & repair
- IT support for private clients & businesses in Austria
- Data recovery & backup
- Remove viruses, Trojans & malware
- Professional website creation
- Network / server – setup, configuration & maintenance
- Smartphone, PC/notebook & Mac® training – from 17.25 EUR
- Buy computers, notebooks & custom PCs
- Custom software development
- Cost-effective software sourcing
- Internet and telephone plans
- Starlink® – remote advice on plans, equipment and setup
- German TV – remote advice with or without internet
Qualification from IT Schule Stuttgart
Visible, verified and trustworthy.
ComputerHilfe.city has been helping people with computer and IT problems since 1989. You get clear explanations, transparent pricing and a solution that fits your situation – for private clients, families, self-employed professionals and businesses.
IT service, PC help & Mac® support in Austria
ComputerHilfe.city supports clients in Austria with urgent computer issues and planned IT topics. This includes Windows PCs, Apple Mac®, MacBook®, notebooks, smartphone setup, printer problems, router and Wi-Fi faults, email accounts, Office applications, software errors, updates, backups, data recovery, malware removal, trojan checks, IT security and professional websites for self-employed professionals and businesses. For Austria, the focus is on fast and secure remote assistance. Requests from Vienna, Graz, Linz, Salzburg, Innsbruck, Klagenfurt, St. Pölten, Wels, Villach, Dornbirn and other regions can be handled directly online.
Computer support in Vienna, Graz, Linz, Salzburg, Innsbruck and across Austria
Whether you need computer support in Vienna, PC help in Graz, IT service in Linz, Mac® support in Salzburg, remote assistance in Innsbruck, printer support in Klagenfurt, email support in St. Pölten, notebook help in Wels, Wi-Fi help in Villach or computer support in Dornbirn: ComputerHilfe.city is easily available for clients in Austria and provides structured help for private and business IT issues. In Tyrol, Vorarlberg, Styria, Lower Austria, Upper Austria, Carinthia and Burgenland, secure remote assistance provides direct access to professional computer support. The service is designed for private clients, self-employed professionals and business clients – from home-office workplaces, practices, law firms and agencies to small, medium-sized and large companies.
Secure remote support & personal service
Via remote support, many requests can be handled immediately: setting up email, connecting printers, checking Wi-Fi, fixing Office problems, removing viruses and trojans, configuring backups, updating programs, solving browser issues or optimising a slow PC. You see on the screen what is being done and receive clear explanations instead of technical jargon. Since 1989, ComputerHilfe.city has stood for reliable IT help, calm advice and clean technical implementation. For Austria, this means fast availability, secure remote assistance, transparent pricing and support for the exact topics that disrupt everyday work – from PC help and Mac® support to data recovery, Wi-Fi help, printer problems and email support.
Private clients
Remote support – economical and direct17.25 EUR / 15 minutes remote support
For households, families, seniors, home offices and personal devices.
Business clients
Remote support – economical and direct22.25 EUR / 15 minutes remote support
For companies, offices, practices, agencies, law firms and self-employed professionals.
Surcharges & appointment changes
Night surcharge: Valid from 10:00 pm to 6:00 am. A surcharge of EUR 49 per hour is added to the normal hourly rate.
Cancellations: Free up to 24 hours before the appointment. For later cancellations, we charge one hour for on-site appointments and 15 minutes for remote-support appointments because the reserved slot can no longer be reassigned at short notice.
Where we help via remote support
Computer support in Austria is provided securely via remote support. The listed places show the regional focus of this location page.
Vienna
Graz
Linz
Salzburg
Innsbruck
Klagenfurt
St. Pölten
Wels
Villach
Dornbirn
Remote support without travel time
Common PC, Mac®, Wi-Fi & IT problems in Austria
From slow PCs and Wi-Fi or printer problems to email, software and backups: typical IT issues where we can often help quickly.
- Windows will not start or displays error messages
- macOS issues with updates, apps or system settings
- Wi-Fi dropouts and router problems on the home network
- Printer cannot connect or prints incorrectly
- Set up email accounts, attachments and synchronisation
- Back up and restore personal files
- Protection against phishing, malware and unsafe accounts
- Connect a smartphone to Wi-Fi, email or a computer
- Home office, video meetings and access to work data
- Guest Wi-Fi and digital equipment in holiday accommodation
Computer support nearby
Our remote support is available nationwide. The listed cities show key regional hubs; support is of course also available outside these locations.
More locations are available in the locations overview.
Request support directly
Request now – free & without obligation!
Briefly describe what you need help with. We will contact you to arrange secure remote support or a callback in Austria.
Digital for Austria
Your personal remote support experts for Austria
Direct contacts for remote support without travel – fast, secure and online.
Remote support expert
Alexander Knüppel
Phone: Show phone
Call our office and ask for “Alexander Knüppel” – we will connect you directly.
PCMac/AppleWindowsLinuxSoftwareHardwareSecurityPrinterRepairInternet uvm.
Remote support expert
Dennis Schneider
Phone: Show phone
Call our office and ask for “Dennis Schneider” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Dominik Pleger
Phone: Show phone
Call our office and ask for “Dominik Pleger” – we will connect you directly.
Apple ExpertWindowsSoftwareTrainingSecurityPrintersInternetTelecommunications uvm.
Remote support expert
Eugen Harder
Phone: Show phone
Call our office and ask for “Eugen Harder” – we will connect you directly.
MS 365Domain and HostingWordPressEmail and ExchangeAppleLinuxNetwork SecurityOpen Source Products uvm.
Remote support expert
Herr Dzafic
Phone: Show phone
Call our office and ask for “Herr Dzafic” – we will connect you directly.
WindowsMac/AppleLinuxSoftwareHardwareServerRepairSecurityPrinterInternet uvm.
Remote support expert
Herr Ismail
Phone: Show phone
Call our office and ask for “Herr Ismail” – we will connect you directly.
PCMacWindowsAppleSoftwareHardwareComputer RepairSecurityPrintersInternet uvm.
Remote support expert
Herr Kilic
Phone: Show phone
Call our office and ask for “Herr Kilic” – we will connect you directly.
WindowsMac/AppleSoftwareHardwareServerRepairSmartphoneSecurityPrinterInternet uvm.
Remote support expert
Herr Tim Müller
Phone: Show phone
Call our office and ask for “Herr Tim Müller” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Herr Tsanko
Phone: Show phone
Call our office and ask for “Herr Tsanko” – we will connect you directly.
WindowsAndroidSoftwareHardwareSecurityPrinterInternetEmailOptimizationTroubleshooting uvm.
Remote support expert
Jacques Vitense
Phone: Show phone
Call our office and ask for “Jacques Vitense” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrintersRepairInternetSmartphone uvm.
Remote support expert
Leon Schumann
Phone: Show phone
Call our office and ask for “Leon Schumann” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Rocco Pfeifer
Phone: Show phone
Call our office and ask for “Rocco Pfeifer” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareServerSecurityPrinterRepairInternet uvm.
Remote support expert
Tobias Blunck
Phone: Show phone
Call our office and ask for “Tobias Blunck” – we will connect you directly.
HardwareSoftwareProgrammingPC/WindowsMac/AppleSmartphonePrintersInternetRepairs, uvm.
Connect securely
Remote support software
Choose the right remote support software for your system.
Regional IT partner wanted
On-site partner wanted for Austria
We currently provide professional remote support only in Austria. For future on-site service, we are looking for a reliable IT service provider or experienced computer technician based directly in the region.
- Direct regional presence instead of long travel distances
- Experience with PCs, Mac®, networks and common customer issues
- Reliable, friendly and transparent customer service
Good to know
Frequently asked questions
Do you help private clients and businesses in Austria?
Yes. We help private clients, self-employed professionals, home offices, practices, law firms and businesses of different sizes.
Which IT services are available in Austria?
Via remote support we help with PC and Mac® issues, Windows, email, Office, browsers, software, malware, backups, cloud access, VPN, NAS, server access, printers, Wi-Fi and network issues.
How do you provide computer support in Austria?
Support for this location is currently provided via secure remote assistance. On-site appointments cannot be booked here.
Do you also help in the listed districts and nearby places?
Yes. The listed places are supported via secure remote assistance without travel time.