Computer support
PC, laptop and Mac help without detours
Reliable computer support on Gran Canaria
Computer support on Gran Canaria for home, home office and businesses
On-site on Gran Canaria.Or quickly via remote support.
On Gran Canaria, ComputerHilfe.city provides island-wide PC and Mac® help, on-site service, network support, backups and secure remote assistance.
- On-site service across the island by route and appointment arrangement
- Personal advice instead of a call centre
- Experience since 1989 & state-qualified
Mobile / WhatsAppShow phone
For quick questions or appointment coordination.
Gran Canaria
Your computer support across the island.
Personal. Reliable.
Since 1989.
Security
Check viruses, malware and suspicious messages
Wi-Fi & router
Fix connection issues and improve internet
Help for businesses
Also for offices, practices and companies
Since 1989
Many years of experience with everyday technology problems.
For all age groups
Explained patiently – easy to understand even without technical background.
State-qualified
Qualification from IT Schule Stuttgart – visible, verified and trustworthy.
Limited time · Canary Islands offer
€30 service bonus – exclusively for the Canary Islands
Two benefits for new and existing clients – professional IT support with an extra saving while the offer lasts.
€30
New & returning client bonus
Once the actual service time reaches at least 60 minutes, €30 is credited directly against your service. Simply quote the voucher code when arranging the service by phone or, for an on-site appointment, before the work begins.
Voucher codeKanaren30
€15+€15
Refer a client
Recommend ComputerHilfe.city: once the referred client uses a service with at least 60 minutes of actual service time, both you and the referred client receive €15 service credit. Please mention the referral when contacting us.
PC repair, Mac® & IT service on Gran Canaria
More than 95% of requests can now be solved immediately, quickly and easily via remote support. If an on-site appointment makes more sense, we can also arrange a visit directly at your location.
Travel is agreed transparently before the appointment.
- PC & Mac® help on-site or via remote support – from 17.25 EUR
- PC / notebook / Mac® repair or cost-effective upgrade
- Smartphone service & repair
- IT support for businesses on Gran Canaria
- Data recovery & backup
- Virus, Trojan & malware removal
- Creation of professional websites
- Network / server – setup, configuration & maintenance
- Smartphone, PC/notebook & Mac® training – from 17.25 EUR
- Creation or supply of PCs / notebooks
- Custom software development
- Cost-effective software sourcing
Qualification from IT Schule Stuttgart
Visible, verified and trustworthy.
ComputerHilfe.city has been helping people with computer and IT problems since 1989. You get clear explanations, transparent pricing and a solution that fits your situation – for private clients, families, self-employed professionals and businesses.
Private clients
Remote support – economical and direct17.25 EUR / 15 minutes remote support
79.00 EUR / hour on-site; travel by arrangement
For households, families, seniors, home offices and personal devices.
Business clients
Remote support – economical and direct22.25 EUR / 15 minutes remote support
99.00 EUR / hour on-site; travel by arrangement
For companies, offices, practices, agencies, law firms and self-employed professionals.
Surcharges & appointment changes
Night surcharge: Valid from 10:00 pm to 6:00 am. A surcharge of EUR 49 per hour is added to the normal hourly rate.
Cancellations: Free up to 24 hours before the appointment. For later cancellations, we charge one hour for on-site appointments and 15 minutes for remote-support appointments because the reserved slot can no longer be reassigned at short notice.
Where we help on-site
On-site appointments are available throughout Gran Canaria. The exact travel arrangement is confirmed transparently in advance depending on address, route and appointment.
Las Palmas de Gran Canaria
Telde
Maspalomas
San Bartolomé de Tirajana
Arucas
Mogán
Also in all other places on Gran Canaria – by route and appointment arrangement
Common PC, Mac®, Wi-Fi & IT problems on Gran Canaria
From slow PCs and Macs® and Wi-Fi or printer problems to macOS, Windows, email, software and backups: typical IT issues where we can often help quickly on Gran Canaria.
- routers, Wi-Fi, remote access and connected devices in homes and holiday properties
- Apple Mac®, MacBook, setup and data migration
- Websites, domains, email mailboxes and maintenance
- Backups, NAS, cloud backup and data recovery
- Office, PDF, browsers and software setup
- Printers, scanners and devices on the network
- Notebook upgrades with SSD or memory
- Slow PCs, Windows updates and startup problems
- Viruses, phishing and malware
- Home office, video meetings, VPN and company access
Computer support nearby
Explore our active computer-support location pages for nearby towns and regions around Gran Canaria. Each page contains local information about PC help, IT service, remote support and, where available, on-site appointments.
Request support directly
Request now – free & without obligation!
Briefly describe what you need help with. We will contact you to arrange remote support, a callback or an on-site appointment on Gran Canaria.
Digital for Gran Canaria
Your personal remote support experts for Gran Canaria
Direct contacts for remote support without travel – fast, secure and online.
Remote support expert
Alexander Knüppel
Phone: Show phone
Call our office and ask for “Alexander Knüppel” – we will connect you directly.
PCMac/AppleWindowsLinuxSoftwareHardwareSecurityPrinterRepairInternet uvm.
Remote support expert
Dennis Schneider
Phone: Show phone
Call our office and ask for “Dennis Schneider” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Dominik Pleger
Phone: Show phone
Call our office and ask for “Dominik Pleger” – we will connect you directly.
Apple ExpertWindowsSoftwareTrainingSecurityPrintersInternetTelecommunications uvm.
Remote support expert
Eugen Harder
Phone: Show phone
Call our office and ask for “Eugen Harder” – we will connect you directly.
MS 365Domain and HostingWordPressEmail and ExchangeAppleLinuxNetwork SecurityOpen Source Products uvm.
Remote support expert
Herr Dzafic
Phone: Show phone
Call our office and ask for “Herr Dzafic” – we will connect you directly.
WindowsMac/AppleLinuxSoftwareHardwareServerRepairSecurityPrinterInternet uvm.
Remote support expert
Herr Ismail
Phone: Show phone
Call our office and ask for “Herr Ismail” – we will connect you directly.
PCMacWindowsAppleSoftwareHardwareComputer RepairSecurityPrintersInternet uvm.
Remote support expert
Herr Kilic
Phone: Show phone
Call our office and ask for “Herr Kilic” – we will connect you directly.
WindowsMac/AppleSoftwareHardwareServerRepairSmartphoneSecurityPrinterInternet uvm.
Remote support expert
Herr Tim Müller
Phone: Show phone
Call our office and ask for “Herr Tim Müller” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Herr Tsanko
Phone: Show phone
Call our office and ask for “Herr Tsanko” – we will connect you directly.
WindowsAndroidSoftwareHardwareSecurityPrinterInternetEmailOptimizationTroubleshooting uvm.
Remote support expert
Jacques Vitense
Phone: Show phone
Call our office and ask for “Jacques Vitense” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrintersRepairInternetSmartphone uvm.
Remote support expert
Leon Schumann
Phone: Show phone
Call our office and ask for “Leon Schumann” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareSecurityPrinterRepairInternetSmartphone uvm.
Remote support expert
Rocco Pfeifer
Phone: Show phone
Call our office and ask for “Rocco Pfeifer” – we will connect you directly.
PCMac/AppleWindowsSoftwareHardwareServerSecurityPrinterRepairInternet uvm.
Remote support expert
Tobias Blunck
Phone: Show phone
Call our office and ask for “Tobias Blunck” – we will connect you directly.
HardwareSoftwareProgrammingPC/WindowsMac/AppleSmartphonePrintersInternetRepairs, uvm.
Connect securely
Remote support software
Choose the right remote support software for your system.
Good to know
Frequently asked questions
Do you help private clients and businesses on Gran Canaria?
Yes. We help private clients, self-employed professionals, home offices, practices, law firms and businesses of different sizes.
Which IT services are available on Gran Canaria?
We help with PC and Mac® issues, repairs, upgrades, Wi-Fi, networks, printers, email, Office, smartphones, data recovery, backups, malware, NAS, servers and cloud access.
Do you offer on-site service and remote support on Gran Canaria?
Yes. Many issues can be solved quickly via remote support. If an on-site visit makes more sense, an appointment can be arranged within the stated service area.
Do you also help in the listed districts and nearby places?
Yes. The listed places are part of the regional service area. Exact on-site availability depends on the address and appointment; remote support is available independently of travel.