Private clients
Remote support – economical and direct17,25 EUR / 15 minutes remote support
For households, families, seniors and personal devices in Dortmund.
Secure remote assistance without travel time
Computer support in Dortmund
Professional computer support in Dortmund and in Innenstadt, Hörde and Hombruch for private clients, self-employed professionals and business clients exclusively via secure remote assistance.
IT service in Dortmund
ComputerHilfe.city supports private and business clients in this region exclusively via secure remote assistance, digitally and without travel time.
ComputerHilfe.city provides secure remote assistance for private clients, self-employed professionals and business clients in Innenstadt, Hörde and Hombruch. The service covers workstations, network shares, printing systems, NAS, server access, backups and IT security and is available digitally without travel time.
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Landline0711 / 888 685 21
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Mobile01578 9575812
✉️E-Mailinfo [at] computerhilfe [dot] city
Call our central office on the landline number. We will connect you directly with the appropriate contact for your region.
Services in Dortmund
ComputerHilfe.city provides professional computer support in Dortmund for private clients, self-employed professionals and business clients exclusively via secure remote assistance. Suitable services include Windows and Mac® issues, email, Office, browsers, software, malware, backups, cloud, VPN, NAS and server access, printer, Wi-Fi and network diagnostics, smartphone setup, websites and custom software solutions. This location page lists only services that can be delivered professionally via remote assistance or remote consultation.
- PC help & Mac® help via remote support
- Windows, PC, notebook & Mac® diagnostics via remote support
- Email, Office, browser & software help via remote support
- Smartphone help, setup & data transfer via remote consultation
- Backups, data transfer & software-based data recovery
- Virus, Trojan & malware removal via remote support
- Wi-Fi, router, printer & network diagnostics via remote support
- Server, NAS, cloud & VPN support via remote support
- Smartphone, PC / notebook and Mac® training via remote support
- Creation of professional websites
- Custom software development
- Advice on cost-effective software sourcing
Business clients
Remote support – economical and direct22,25 EUR / 15 minutes remote support
For self-employed professionals, law firms, practices, offices and small, medium-sized and large companies in Dortmund.
Digital computer support for the region
Computer support in Dortmund: professional remote assistance for private and business clients
ComputerHilfe.city supports private clients, self-employed professionals and business clients in Dortmund and throughout Innenstadt, Hörde, Hombruch and Aplerbeck via secure remote assistance. The local focus includes workstations, network shares, printing systems, NAS, server access, backups and IT security. In offices, law firms, practices, workshops and companies of every size, stable workstations, network shares, printing systems, server or NAS structures and dependable backups are essential. ComputerHilfe.city supports private and business clients in this region exclusively via secure remote assistance, digitally and without travel time.
Remote-support area & regional coverage
Secure remote assistance is available for customers in Dortmund and the regional areas Innenstadt, Hörde, Hombruch, Aplerbeck, Brackel and Mengede. The place names define the regional focus of this location page; support is provided digitally without travel time.
Innenstadt
Hörde
Hombruch
Aplerbeck
Brackel
Mengede
Services suitable for remote support
Remote assistance is suitable for Windows and macOS issues, email, Office, browsers, software, malware, backups, cloud access, VPN, NAS and server access, printers, Wi-Fi and many network problems. Hardware defects, component installation and other tasks requiring physical access are not offered on this location page.
Remote assistance for fast, predictable support
Secure remote assistance for customers in Dortmund provides direct professional support for the following topics: Workstations, network shares, printing systems, NAS and server structures in offices, law firms, practices, trades and companies; Smartphone setup, photo backup and device migration; Wi-Fi coverage, routers, mesh systems and stable connections; as well as Apple Mac®, MacBook, setup and data migration. The connection remains visible on the customer’s screen, important steps are explained clearly and the agreed technical solution is implemented in a structured session.
View the remote-support processWhy ComputerHilfe.city in Dortmund?
Since 1989, ComputerHilfe.city has stood for careful diagnostics, professional implementation, understandable documentation and transparent billing. Customers in Innenstadt and Hörde in the Ruhr region receive a clearly coordinated service from first contact to the completed technical solution.
When computer support needs to be available quickly, explained clearly and delivered in a trustworthy way, experience matters. That is exactly what ComputerHilfe.city stands for.
Remote support in Dortmund
Remote support in Dortmund gives private clients and business clients direct access to professional IT assistance without interrupting the entire working day. The service is suitable for individual devices, multi-user workplaces, networks, cloud access and company applications.
Start remote supportCommon IT requests in Dortmund
For office, practice, law-firm, trade and company workplaces in Dortmund, ComputerHilfe.city treats networks, printing systems, shares, servers, NAS and backups as an integrated business environment.
- Workstations, network shares, printing systems, NAS and server structures in offices, law firms, practices, trades and companies
- Smartphone setup, photo backup and device migration
- Wi-Fi coverage, routers, mesh systems and stable connections
- Apple Mac®, MacBook, setup and data migration
- Websites, domains, email mailboxes, maintenance and technical development
- Backups, NAS, cloud backup and software-based data recovery
Nearby municipalities & regional location pages
The regional pages for Witten, Hagen, Bochum, Velbert and Herne provide additional location-specific information about secure remote assistance.
Local questions about computer support in Dortmund
Do you support private clients and business clients in Dortmund?
Yes. ComputerHilfe.city provides professional computer support for private clients, self-employed professionals and business clients – including households, home offices, law firms, practices and small, medium-sized and large companies.
Which IT services are available in Dortmund?
Via remote assistance, ComputerHilfe.city supports PC and Mac® systems, Windows, email, Microsoft Office, browsers, software, malware removal, backups, cloud access, VPN, NAS and server access, printer, Wi-Fi and network diagnostics, smartphone setup, websites and custom software solutions. Hardware work requiring physical access is not offered for this location.
How is computer support provided in Dortmund?
Support for this location is currently provided exclusively via secure remote assistance. On-site appointments cannot be booked for this region.
Do you support Innenstadt, Hörde and Hombruch?
Yes. These places are supported via secure remote assistance without travel time.
How do you solve “Smartphone setup, photo backup and device migration” professionally in Dortmund?
ComputerHilfe.city analyses the accessible technical environment via secure remote assistance, implements the appropriate configuration, clean-up or software-side correction and explains the completed work clearly. The objective is a stable, secure and practical solution for everyday use and business operations.
Do you also support extensive business IT environments in Dortmund?
Yes. The service spectrum includes workstations, printing systems, network shares, backups, NAS, server access, security concepts and connected workflows for small, medium-sized and large companies. For this location, the work is carried out via secure remote assistance.
Request now – free & without obligation!
Arrange your preferred appointment here for remote support or a callback in Dortmund.
Remote support software
Choose the right remote support software for your system.
IT professionals wanted for regional expansion
For customers, the services on this location page remain limited to remote assistance. The following application form is solely intended to build a future regional network for in-person assignments.